Limau55 is committed to protecting the privacy and personal data of every player. This document clearly explains how we collect, use, store, and safeguard your information in accordance with Malaysia's data protection laws.
Six core principles that underpin how we handle your personal data
All data transmitted between your device and limau55 servers is protected by 256-bit SSL encryption – the same security standard used by Malaysian banking institutions such as Maybank and CIMB. Your data is secure both in transit and at rest.
Limau55 does not and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we take that responsibility seriously.
Limau55 players have the full right to access, correct, download, or request the deletion of their personal data at any time. The process can be easily initiated through your account settings or by contacting our support team.
Your personal data is retained only for as long as necessary for the stated purposes or as required under Malaysian law. Once that period has lapsed, data is securely deleted from our systems.
In the event of any security incident affecting player data, limau55 is committed to notifying affected players within the timeframe required by applicable Malaysian data protection law.
The limau55 privacy policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect the rights of data subjects as provided for under applicable Malaysian law.
This document describes the Privacy Policy limau55 accessible at limau55.biz. We respect the privacy of every individual who uses our platform and are committed to ensuring your personal data is handled with care, responsibility, and in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
By registering an account or using any of the services limau55, you agree to the collection and use of your information as described in this policy. If you do not agree with any part of this privacy policy, please discontinue use of our platform.
limau55 is an online casino and Sports Betting platform operating for players in Malaysia. In providing these services, we naturally need to collect and process certain personal data relating to our players. This Privacy Policy sets out exactly what data we collect, why we need it, how it is used and protected, and what rights you have over that data.
This policy applies to all users of the limau55 including:
If you have any questions about how limau55 handling your personal data, please contact our Data Privacy Officer by email at support@limau55.biz or via LiveChat on our platform.
limau55 only collects data that is genuinely necessary to provide a safe, fair, and responsible service. Below is a full overview of the data categories we collect:
| Data Category | Example Information | Status |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad or Passport number | Mandatory |
| Contact Information | Malaysian phone number, email address, mailing address | Mandatory |
| Financial Information | Bank account number, bank name, e-wallet number (TnG, GrabPay, Boost, ShopeePay, DuitNow) | Mandatory |
| Transaction Data | Deposit, withdrawal, betting, winnings, and losses history | Automatic |
| Technical Data | IP address, device type, web browser type, operating system, screen resolution | Automatic |
| Usage Data | Games played, session duration, login frequency, clicks and in-platform navigation | Automatic |
| Communications | Customer support conversation records via LiveChat or WhatsApp | Automatic |
| Marketing Preferences | The option to opt in or out of receiving promotional communications from limau55 | Optional |
limau55 does not collect sensitive data categories such as medical information, religious beliefs, political views, or biometric information unless specifically required by law for identity verification purposes.
limau55 collects your personal data through several different channels:
limau55 uses the personal data collected for the following purposes, all of which are necessary to operate our services in a lawful, secure, and high-quality manner:
limau55 will not use your personal data for any purpose other than those stated above without first obtaining your consent.
limau55 does not sell, rent, or disclose players' personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share data with certain parties in order to operate our platform:
Player personal data limau55 is stored on secure servers protected by multiple layers of security measures. All data is stored and processed in accordance with the highest applicable industry security standards.
The technical security measures we employ include:
Data Retention Period: limau55 retains players' personal data for as long as necessary for the stated purposes or as required by Malaysian law. In general:
Once the retention period expires, data will be securely deleted or anonymised using methods that ensure it cannot be recovered.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the privacy policy of limau55, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide a response within 21 business days from the date a valid request is received.
If you find that the personal data limau55 holds about you is inaccurate or out of date, you have the right to request a correction. You can update much of your information directly from your account profile settings.
You may request the deletion of your personal data when it is no longer needed for the original purpose of collection. Please note that this right is subject to our legal obligations to retain certain records.
You have the right to object to the processing of your personal data for direct marketing purposes. You may unsubscribe from marketing communications at any time through your account settings or by contacting our support team.
You have the right to receive your personal data in a machine-readable format (such as JSON or CSV) for transfer to another platform should you wish to do so.
In certain circumstances, you have the right to request a restriction on the processing of your data while a dispute or investigation is ongoing, without requesting full deletion.
limau55 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
| Cookie Type | Purpose | Duration | Can It Be Disabled? |
|---|---|---|---|
| Essential Cookies | Maintains login sessions, account security, and core platform functions that cannot operate without them | Session / 30 days | No – required for the platform to function |
| Preference Cookies | Remembering your language preferences, display settings, and platform preferences so you don't have to reconfigure them each time | 1 year | Yes – via cookie settings |
| Analytics Cookies | Collecting anonymised usage statistics to help us understand how players use the platform and make improvements | 90 days | Yes – via cookie settings |
You can manage or delete cookies through your web browser settings. However, disabling essential cookies will affect the functionality of the platform limau55 and you may be unable to log in or use certain features. For guidance on managing cookies in popular browsers (Chrome, Safari, Firefox), please refer to the respective browser's help documentation.
limau55 does not use third-party cookies for advertising or cross-site tracking purposes.
Platform limau55 is a gambling service offered exclusively to individuals aged 21 and above. We do not knowingly collect, process, or store personal data of individuals under the age of 21.
If limau55 finds that personal data belonging to a minor has been collected without valid knowledge or consent, we will:
If you have reason to believe that a child or underage individual has registered an account at limau55, please contact our support team immediately via LiveChat or email at support@limau55.biz so that prompt action can be taken.
Platform limau55 may contain links to third-party websites or services such as payment providers (DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX) or game providers.
Privacy Policy limau55 applies only to platforms and services operated directly by limau55. We are not responsible for the privacy practices or content of third-party websites that you may access through links on our platform.
We encourage you to read the Privacy Policy of each third-party platform you use, particularly the e-wallet and online banking providers you choose for deposits and withdrawals at limau55, as their privacy practices are beyond our control.
limau55 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, relevant Malaysian legislation, or the development of our services.
When we make significant changes to this Privacy Policy, we will:
Continued use of the platform limau55 after an amended Privacy Policy takes effect will be considered your acceptance of the latest version of the policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way limau55 handles your personal data, please reach out to us through the following channels:
Data privacy team limau55 will endeavour to respond to all privacy-related enquiries within 3 business days. For more complex data subject requests (such as full data access or deletion requests), we aim to respond within 21 business days as required under Malaysia's PDPA.
If you are not satisfied with the response received from limau55 regarding your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia as provided under the Personal Data Protection Act 2010.
Your privacy and data security are our priority. Register a free limau55 account today and enjoy a safe, fair, and responsible online casino experience – minimum deposit RM 10 via your preferred e-wallet or FPX Malaysia.